FREQUENTLY ASKED QUESTIONS

You have questions, we have answers. Below are answers to questions our prospective clients commonly ask.

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What is digital signage?

Digital signage is the use of electronic displays or screens (such as LCD, LED, plasma or projection) to deliver entertainment, information and/or advertisement in public or private spaces, outside of home.

How do I figure out if digital signage is a good solution for my company?

Consider your customer first. Do they often have questions about your company, product or service? Are they as informed as they could be to make educated purchasing decisions? Can you or your employees deliver a consistent strategic message to every one of them? Digital signage in your company can help to deliver consistent strategic messages to your audience to empower or influence their actions.

What if I don’t have content to display on the screen?

Easy, we have Channel Valet which is very user friendly and includes unlimited content creation! Simply tell us what you want and we will create the content for you.

How long are your contracts for?

We believe we should earn your business every month. Because this is one of our core principles, we don’t have long-term contracts. Our contracts are month-to-month! Most of our "competitors" don't believe as we do, so be careful when selecting a digital signage partner that wants to lock you into long-term commitments.

Why should I buy a commercial grade screen when a local retailer has the same size for less money?


• Commercial screens used in digital signage are intended to run for many more hours than a consumer grade screen. They are often rated at 50,000 - 60,000 hours versus 20,000 hours of a consumer grade screen, so you will get much more life out of your initial investment.
• Consumer grade screens are under warranty by the manufacturer for an average of one year and commercial screens average a 3 year warranty. Using a consumer grade screen in a business setting will often void the consumer warranty.
• Heat is the most common killer of LCD and Plasma screens and commercial grade screens have better heat dissipation with fans and other methods to prolong it's life, even when run 16 - 24 hours a day.

Can you split or rotate the screen?

Sure, you can run content full screen, split the screen into zones, and rotate it for vertical/portrait mounting. Zones can show any type of content, including multiple videos, flash files, and tickers at once. All of our layouts are custom designed for each client so you aren't stuck trying to choose from a template.

Can a player display on more than one screen?

Yes. The output from our players can be distributed to an unlimited number of displays using standard distribution methods.

Can RevelTV be used for short-term events?

Yes. We offer several options for event-based and seasonal businesses.

Can RevelTV be used outside the USA?

Yes. We currently have deployments in the USA, Canada, and Mexico. Currently we create content in English.

What type of unlimited content subscriptions do you offer?

We have two unlimited content creation subscriptions; static and 2D motion. Static designs are typically used when the dwell time of the viewer is shorter, while 2D is often preferred for longer dwell times.

How quickly do you create content?

Static and 2D motion designs are typically completed within 24 hours or less!

What if I want to proof my content before it is displayed on my screen?

We have a robust proofing system contained in the Channel Valet web tool that is very easy to use.

Schedule a personalized demo to see howRevelTVcan benefit your business today. Why? Because your message matters!

OUR MISSION

“We believe that our clients' message matters, and our passion is driven by a vision that comprehensive digital communication solutions shouldn’t be complicated.”

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